Shipping
📦 When will my order ship?
Orders are processed and shipped within 24-48 hours (excluding weekends and holidays).
📍 Where do you ship from?
We ship directly from the USA to ensure fast and reliable delivery.
🚚 How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
Payments
💳 What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other secure payment options at checkout.
🔒 Is my payment information secure?
Yes! We use secure encryption and trusted payment processors to protect your information.
📅 Can I cancel my order after placing it?
Orders cannot be canceled once they are processed, as we work to ship them as quickly as possible.
Returns
🚫 Do you offer refunds?
We do not accept refunds unless the product was damaged during shipping.
📸 What should I do if my item arrives broken?
If your item is damaged (such as nails, glass bottle drinks, or fragile items), you must report it within 24 hours of delivery by emailing us with photos of the damage.
🛍 Can I return an item if I change my mind?
Unfortunately, all sales are final, and we do not accept returns or exchanges for unwanted items.